F u l f i l l m e n t P o l i c y

I n t r o d u c t i o n

At Zero Pro, Inc. ("we," "our," "us"), we are dedicated to providing high-quality consulting services to our clients. This Fulfillment Policy outlines the processes and procedures we follow to ensure the successful delivery of our services, including timelines, deliverables, payment terms, and other relevant aspects of our engagement.

S e r v i c e P r o v i s i o n

We offer a range of consulting services tailored to meet the unique needs of each client. Upon agreement, we will define the scope of work, objectives, and expected outcomes to ensure clarity and alignment with your business goals.

T i m e l i n e s a n d D e l i v e r a b l e s

Project Timeline:
We will establish a clear timeline for the completion of the project, including key milestones and deadlines.

Deliverables:
We will provide detailed deliverables as outlined in the service agreement. These may include reports, strategic plans, presentations, or other agreed-upon materials.

Revisions:
We allow for a reasonable number of revisions to ensure the deliverables meet your expectations. Additional revisions may incur extra charges.

P a y m e n t T e r m s

Fees:
Our consulting fees are outlined in the service agreement. Fees may be based on hourly rates, project-based pricing, or retainer agreements, depending on the nature of the engagement.

Payment Schedule:
Payments are typically structured as follows: an initial deposit upon signing the agreement, followed by milestone-based payments or upon completion of specific deliverables.

Late Payments:
Late payments may be subject to additional fees or interest as specified in the service agreement.

C a n c e l l a t i o n s a n d R e f u n d s

Cancellation:
You may cancel our services at any time by providing written notice. Cancellation terms, including any applicable fees, will be detailed in the service agreement.

Refunds:
Refunds, if applicable, will be handled in accordance with the terms outlined in the service agreement. Typically, refunds are provided for services not yet rendered.

C l i e n t R e s p o n s i b i l i t i e s

To ensure the successful fulfillment of our services, clients are expected to:

• Provide timely access to necessary information and resources.
• Respond promptly to requests for feedback or approvals.
• Participate in scheduled meetings and discussions as needed.

R e v i s i o n s a n d M o d i f i c a t i o n s

Any changes to the scope of work, timelines, or deliverables must be agreed upon in writing by both parties. Additional work outside the original scope may be subject to additional fees.

C o m m u n i c a t i o n

We prioritize clear and consistent communication throughout our engagement. Regular updates will be provided, and clients are encouraged to reach out with any questions or concerns.

C o n f i d e n t i a l i t y

We maintain the confidentiality of all client information and will not disclose any proprietary or sensitive information without prior consent, except as required by law.

C h a n g e s t o T h i s F u l f i l l m e n t P o l i c y

We may update our Fulfillment Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.

C o n t a c t U s

If you have any questions about this Fulfillment Policy, please contact us at [email protected].